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Why You Need to Include Mobile in Marketing Your Business in 2015

1/25/2015

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2015. Here we are, ready or not. Do you have a marketing strategy for 2015? And if you do, is mobile marketing at the heart of it? If not, you should have. Let me tell you why.

For years the experts have been assuring us that with the advent of mobile technology, it was just a matter of time until mobile use caught up with, and exceeded, desktop use. Well, they were right. In the U.S. in 2014, mobile use surpassed desktop use. That means more people access the internet from their mobile devices than from desktops or laptops.

What does that mean for business? Purchases made from a mobile device topped $114 billion last year. A large percentage of these were from small to mid-size businesses. Surveys say that 60 percent of small businesses that consider themselves “successful” attribute the fact they utilize mobile tools at the core of their marketing strategies as the key to their success.

What does that mean for you? It means you now have a map to the pot of gold that lies over the rainbow! It means that with the advent of powerful and cost-effective mobile marketing tools, you, as a small business owner, now have in your reach the means to reach your target audience more effectively than you have ever been able to before.

Let me share a couple of high priority ideas that will help you “knock it out of the park” in 2015.

#1 - Keep It Elementary, My Dear Watson

Desktop monitors are getting larger and larger every year. In fact, it isn’t unusual to see people using large-screen TVs for monitors. Like their desktop cousins, the screens on mobile devices are getting larger as well. But, even with the fact they are getting larger, there is still a real estate “crunch” with the space on a mobile device. Therefore, when marketing to mobile devices it is imperative to stay centred on presenting distinct and direct content. On your website, it might be acceptable to use tons of text, elaborate full-screen graphics, etc., but when marketing to mobile, keep in mind mobile users “hate” to pinch and zoom. And you will pay if you make them. If a visitor to your mobile site has to pinch and zoom to navigate your site, they will drop you like the proverbial hot potato and, jump ship and head right over to your competitor’s mobile optimized and mobile friendly site.

#2 - Just the Facts, Ma’am

Don’t try and give them the world, just give them what they want and need; where are you, when are you open, and what do you offer. Make sure you use big fonts and large thumb-size buttons that make navigating your site simpler. Always place your phone number and a “call now” button at the top of the page as that will help drive increased mobile traffic to your site and get you more walk-ins.

#3 - Where Are You?

Desktop users browse - typically because they are just curious, or bored. No so with mobile shoppers. Mobile users are usually, well, mobile. They are on the go. When mobile users look they are looking for something they want right now. It doesn’t matter whether they are hungry for one of your world famous hamburgers, or if they have an automobile that is broken down and they need a room for the night - they want it now.
The latest data indicates that ¾ of U.S. mobile users regularly use the location-based (Geo-fencing) services on their mobile devices. That means that if they do - so should you. Offer targeted local ads with specials Geo-fenced to their zip codes, their addresses, neighborhoods, or check-in points, and make sure you offer GPS maps to assist them in finding you.

#4 - It’s All About Them

In days (and years) gone by, marketing was generic, matter-of-fact, cold and impersonal. Those days are dead and gone. In today’s mobile marketing culture, marketing is all about being personal engagement; you must show an interest and a commitment to their shopping habits and interests. The days of just having a website full of information and a pretty picture or two are no longer.

Today, visitors to your site are looking for engagement. Have you noticed that when you are online, say on your favorite video viewing site, that you see personalized movie recommendations? If you drop in on Amazon you will see suggestions for products based on your viewing history. And while you are getting your daily Facebook fix, you will no doubt notice all the personalized ads in your news feed. Individualized attention isn’t just common, it is not just a luxury, it is an expectation.

#5 - The Good News is the Bad News is Wrong

Back “in the day,” marketing was difficult and it was expensive. The good news is that in today’s personalized mobile marketing world, the strategies are simpler and the cost is less, with a higher ROI. With the marketing tools available to businesses today, you can engage your customers on a much deeper level that you have ever been able to before, which results in both more business and increased customer retention.

The latest statistics state that more than 60% of online consumers have a higher view of companies if they experience a pleasant mobile experience. So whether you are a newbie, or a long-time veteran, as you set your marketing priorities for 2015, focusing on mobile marketing is a sure bet. As my dad used to say, “if you’re gonna play, play to win.”

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Thinking Retirement Income!

9/2/2014

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Thinking Retirement Income!

Here is an article that I ran across on Forbes on one of my favorite subjects to help people with - retirement.

Would You Join A Multi-Level Marketing Company For Retirement Income?
by Robert Laura

At some point in your life you’ve been pitched a multi-level marketing (MLM), direct selling, or network marketing business opportunity.  While the pitch varies from company to company, it basically promises a chance to ditch your 9-5 work schedule, be your own boss, and make lots of money while making new friends in the process.

It all sounds good on paper, yet there is a seemingly endless debate over whether these companies and programs are legitimate business opportunities or not, so I dug in and got the real scoop. 


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Direct Sales Help Moms Earn Extra Cash

8/14/2014

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http://www.today.com/video/today/55865017#55864868
More companies are popping up using the direct-selling method, and sales are up. One mom, a former nurse, saw such success that she now works the job full-time. NBC’s Erica Hill reports.
Because of our country's unstable economic conditions, many families are hurting. This is especially true for families with small children. In the past, the solution was that Mom had to work a job (or two), to help make family ends meet. The result of this was Mom and Dad were gone a lot, which meant there was less time spent with their children, and even that often incurred additional expenses as often child care was needed to allow the parents to work.

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I Am A Business Entrepreneur, Do I Really Need A Mobile App?

6/18/2014

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By James Sheets

The information age is dead.

There I said it.

Once upon a time, you had to go to the library, encyclopedias, specialty journals, etc., to find information. Then we transitioned into the information age – all of that could be found on the internet (can you say, “Google is my friend”?). We have left the information age and transitioned into the “I have a mobile device” age. With the advent of mobile apps, that are available on your mobile device that goes with you everywhere you go, you no longer have to look for information, it is with you wherever you are.

Mobile is the new Internet.

Whenever one of your clients download your Mobile App or whenever some one visits your website and discovers that your business offers a Mobile App for them to download, it is a signal that you, as a business owner, or service provider, are willing to invest your time and money to give them what “they” want - comfort and convenience.  Because you do realize, don’t you, that it isn’t about you, your business, or bottom line – it is about what your clients, or potential clients want and need. You give them what they want, and you will have all the business you can handle.

When you offer your clients, and business partners a Mobile App design with them in mind, you are saying you want them to be with you and you want to be with them…yes it is selling, yes, it is marketing…but it is marketing that exponentially enhances customer loyalty and invites them to be your partner in spreading the word about your products and services. You do realize, don’t you, that today’s clients want to, nay, live to “share” what they use or like (if you don’t believe me, look on any social media page at the likes and shares that are there).  And to top it all off, it is much easier, and thus more memorable to say “Download Our App” than it is to give out a Web address, or email address. K.I.S.S.!

Where The Rubber Meets The Road

As a business owner, why do you need a mobile app?

1. Mobile Apps allow you to provide better service to your existing client base.

You have (or should have) daily or weekly messages that would inspire and benefit your clients; especially if you are a minister, motivational speaker, coach, teacher or educator… Your clients benefit from privacy and your personal attention

You have special offers or limited time offers and that you need to share with your clients and partners in as quick a manner as possible;  especially if you run a restaurant, a clothing shop, a flower shop, a hair salon, etc., …your clients benefit from your provided convenience and personal attention

There are frequent and/or constant changes in business information that needs to be communicated “real time”, especially if you are an attorney, a tax or financial adviser, a realtor, etc., …your clients look to you to provide what they need when they need it – now

You are constantly providing new services, offering new products, etc., to your clients, especially if you work in the entertainment field, sports and recreation, food, or fitness industries

2. Having your own Mobile App allows you to gain new clients, locally, trans-locally, and around the globe

Look around you, every where you look... your clients, customers, members, and business partners are increasingly using their smart devices more and more to do more and more; they desire to communicate with you (and for you) in the most convenient way possible – via their mobile devices.  The latest stats show that mobile smart device users enjoy searching for information, products and services as they walk through the mall, the market or the door of a business. Read that last line again. Get it? No more waiting to get home to sit in front of a PC, laptop, or notebook to look stuff up.

Remember (back-in-the-good-old-days) when you entered your favorite place of business and were greeted by a smiling, friendly "staffer" at the door saying something like, “Is there anything I can help you with today?“  What happened to those “greeters”? They have been replaced by something shoppers want and enjoy much more – let me introduce you to the Mobile App. Yes, it is true, the shoppers of today would rather get their “help” from Mobile Apps on their mobile devices as they walk around through shopping areas to look for, and select, the best deals.  Using the Geo-fencing functionality in your Mobile App, you can send them a “lookie. lookie” signal when they are in your vicinity to alert them and attract them to you and away from your competitors. It works.

What The Heck Does “Viral” Really Mean Anyway?

The term Viral comes from the word “virus,” which is a medical term describing a small infectious agent that can infect all types of organisms. In reference to the Internet, a piece of content or information can spread, like a virus, if people become “infected” when they see it. Get it? A social infection occurs when someone comes in contact with a piece of content or information designed to evoke positive emotions that spur the “infected” one share it, so they can relate, or “share” with other people and discuss how they feel.

Stop and think about it for a moment. When you share something online (you know that you do), the reason you share it is because in some way it “moved”, emotionally. No one shares because they know something – no, they share because they “feel” something. So, if something makes you sad, happy, angry, surprised, disgusted, or anything else—what do you do? You share it. Why? Because you want other people to share those “feelings” with you.

Usually, when people think about the term “viral,” they usually think of viral videos. But videos are only one form of content that can go viral. Truthfully, anything, and everything has the potential to go viral via the Internet. It doesn’t matter if it’s a picture, a cartoon, a news article, an inspirational quote, a tweet, a person, an animal, an idea, an argument, a coupon, a coupon, a coupon, I said, a coupon, an event or anything else—if it can be shared in such a way to move someone emotionally, it has the power to go viral - if it appeals enough to the masses and is shareable.

Connect with me by filling out the form below and let me share with you how your business will benefit from having your own Mobile App.

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Your Business Success Checklist

5/21/2014

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Here at Basileia Marketing we are always working to stay abreast of the latest technological tools and strategies that actually work helping you do what you do better! One thing is for sure - the rules for engagement and success are ever changing - and if we want to engage and succeed we must change with the changes! Here is an article that I came across today that expresses it as well as any I have seen. Whether you are an entrepreneur, a business professional, a minister, church or non-profit - this will help position you where you need to be to achieve your goals! Click the link below to check it out!

Click Here

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Your Audience Is Changing; Are You Ready?

5/9/2014

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A recent report by Mobile Commerce Daily confirms that millennials (the segment of consumers born from the early 1980s through the early 2000s) are the demographic group most likely to engage with brands, businesses, products and services through smartphones and mobile devices (tablets). The report affirms that millennials are the most susceptible to mobile marketing and has companies everywhere rushing to try and maneuver themselves into position to appeal and market to them.

The main problem on-line (and off-line) marketers are now facing is how to effectively connect with a large-scale audience through conventional marketing and advertising forums. Businesees that aren't able to connect with Millennials are finding themselves behind the eightball in regard to effectively implimenting mobile marketing, through mobile apps, mobile optimized websites, and more.

Vivaldi Partners Group CEO, Erich Joamchimsthaler, says, “marketers who are not prepared to make the necessary adjustments to meet [the needs of the millennials] will suffer.”

Joamchimsthaler further states that contrary to what is presently thought in marketing, Facebook will not be the main forum. He states that the "hot" arena will be more about branded mobile apps and other more engaging mobile brands. Thus, the challenge that anyone who has a message, product, or service will need to discover effective strategies to engage their existing customer base while incorporating the latest trending technology to acquire new customers. He proposes businesses should target their audience carefully, recognising that no one consumer segment is like another.

Data introduced fby NetBase and Edison Research substantiates this position.

Their data demonstrates that millennials should always be the “first to know about a new product”. Social media marketing is crucial so that consumers can interact with brands, easily share information with their personal networks about products and services, and more.

Gretchen Hoffman, Netbase marketing vice president, says, “Nearly one-quarter of millennials say they are willing to pay a higher price to be the first to have a new product, compared with 15% of all female social media users.”

This establishes the fact that millennials desire to be at the head of the information curve, and they are prepared to pay for the privilege. Marketing to millennials first and foremost is the smartest business strategy of the day!
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The Mobile Revolution, or "There's An App For That!"

4/29/2014

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There is no doubt to the observant that the tools and strategies of successful business are changing - heck, they have already changed! What must one do if you want to be successful in today's world? I address that (and more) in a blog I recently posted on DNet. Check it out!

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How will Net Neutrality affect your small business?

4/28/2014

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Here at Basileia Marketing, we try to stay abreast of the latest tools, strategies, etc., that will help business owners and entrepreneurs succeed in their endeavors. We also keep our ears to the ground about news items that will affect businesses as well. This is one of those.

The Wall Street Journal recently reported that the FCC is proposing rules that that would explicitly allow broadband suppliers to favor businesses that pay for faster pipes. Can you say "disaster in the making"?

Here is an article that explains what all this means, how it will affect small businesses, and more importantly, what you can, and need to, do about it.

Click here for the article
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Does My Small Business Need A Mobile App?

4/24/2014

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The shining star of the age of the Internet is fading. In its place the blazing star of the Mobile Age is rising. In the 90's (after Al Gore created the Internet), businesses that didn't quickly make the transition to utilizing the World Wide Web (business web sites) found themselves quickly being marginalized and iirelevant to their customers. Likewise today, having a branded mobile app has proven to presently be the most powerful tool you can have at your disposal as a small business owner. If you haven’t developed an app to offer to your customers yet, you are running the risk of missing out on something truly lucrative, and potentially losing customers to your competition.

Statistics don’t lie. As of January of this year, 58% of all Americans own a smart phone and 42% own a tablet. The majority of those using these media devices say that most of their time was spent using mobile apps. Today, people are using branded mobile apps for everything, from posting on social media sites, to shopping, making appointments, watching TV, playing games, and much more. Regardless of the type of business you have, developing an app to offer to your customers is an idea whose time has come.

Things To Remember When Developing Your App

First, make sure your app is easy to understand and easy to navigate, and offers a simple, enjoyable experience for your users. Have your most crucial business, product and service information handy, include offers and mobile loyalty features front and center, search options, blogs and more right at the forefront, and easily clickable. If your app users can get in and out of the app quickly, while gaining value and achieving what they want/need, they’ll be more likely to revisit your app often.

Second, use your app as the primary vehicle to stay in touch with your customers. Don’t harass them by constantly barraging them with message, of course, but do keep in consistent contact with them about incentives, coupons, deals, specials and other perks you have to offer them. I would also suggest using  geofencing to help you with more location-based communications.

Lastly, make sure you have simple contact info and clickable links to where your users/customers can easily get in touch with you via email, private message or phone. The app should make the customer feel that your business is more accessible, not less.

More than likely, your competition already has a mobile app, or is in the process of getting one. Don't be left behind, make the transition into the profitable mobile age today!

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Mobile Apps For Restaurants

4/15/2014

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I bet you are a lot like me, you know, somewhere in your home you have a drawer devoted to a stack of restaurant menus so when it’s time to feed your hungry horde, you can pull them out and try to figure out what to go out and get. But the stack of menus sometimes is more frustrating than fulfilling, aren't they? You try to call in your order but the number doesn’t work, or the line is busy, or your menu is outdated - all the prices have changed. makes you crazy sometimes, doesn't it?

Well, you aren’t alone, more and more restaurants are catching on to this. They are only one of the growing number of industries that are making the transition into the 21st century by joining the app revolution so they can better serve their patrons by offering mobile apps to make their experience more of a pleasant one.

Did you know that recent studies have shown that restaurants who do not have mobile optimized websites or mobile apps that offer mobile ordering are actually losing money?

It's time to change the way you do business, by upgrading your business with a mobile app, because if you don't, your competition already is, which means they are making higher profits, while the longer you put it off you are losing money.

Restaurants With Mobile Apps Make Ordering Easy For Their Customers

Offering an app and/or mobile optimized website for your restaurant is just good business sense. Statistics show that customers order more, and more often, from businesses that offer apps.Customers say that having a menu at their fingertips makes it easier for them to browse items and order more food. Not only can they easily place orders, they can customize their orders, request extra items, and doing all of that is much easier than having to place a phone call and try to place an order over the noise and busyness of a loud restaurant.

Let's talk old school for a moment. I know you may find this hard to believe, but there are still restaurants that flush their profits down the toilet by spending inflated prices to print menus, brochures, posters, etc., only to have to do it again in a number of weeks or months. Is that really a good use for your hard earned money?

When your restaurant has a mobile app, you can easily update your menu, post about specials, offer two for one deals or other promotions, loyalty incentives and rewards programs, special events, and more. Your customers will thank you for making it so they never have to worry again about ordering an item that is out of stock or no longer on the menu, because the app will always be updated. They can also see pictures of the food they are ordering, so they know exactly what they are getting. This will reduce the number of customer complaints you receive.

There Are Many Other Advantages To Offering Your Customers A Restaurant App

Customers can make reservations through the app, which will save them (and you) precious phone time. It also eliminates the possibility of errors or over bookings.

You can also promote your restaurant through the app or mobile website. You can use the geo-fencing capability of a mobile app to offer deals to customers who are in your area, or to advertise seasonal specials or new menu items. And the cool thing is they automatically get notifications of the specials every time they are in the vicinity of your restaurant! You can set up your app to allow your customers to enter their birthday or anniversary date to receive a free drink or dessert. The possibilities are endless.

You can even link your mobile app to your Yelp reviews, so your customers can read about your establishment before they ever walk in the door.

Is it any wonder that restaurants everywhere are jumping on the trend?

A survey of successful restaurants shows they are already using mobile apps and mobile website (that is why they are successful). The latest statistics show 20% of successful restaurants are allowing customers to submit orders via mobile devices, including mobile apps, while 70% of restaurant owners who don't presently have a mobile app for their business say that acquiring one is something they are planning on doing in the near future.

Studies show restaurants who have mobile apps have more frequent business, which means they make more money. Another bonus is that by having a mobile app, you’ll save precious time by not having to answer so many phone calls during business hours. And many restaurants with mobile apps report they are so successful that many have to hire additional staff just to deal with all the online and app orders. The numbers, and the profits, speak for themselves.

Are you ready to play with the big boys? The mobile age is upon us, and those who want to be successful are rushing to make the transition. Don't delay, time is money!


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    James Sheets

    I am the CEO of Basileia Marketing and Media. We offer simple and affordable emartketing and mobile solutions designed to help you leverage the latest technological tools to work smarter by utilizing systematized tools to automate your daily repetitive tasks freeing up your time so you can do more of what you are passionate about.

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